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Is it a public record?

The simple answer: yes. As social media increasingly becomes the forum for conversation between citizens and the public sector, it has become subject to public records law.

Keeping track of that conversation is growing more challenging everyday. Manual documentation is time consuming and error prone. It puts governments at the mercy of social media platforms who are under no obligation to preserve content, and of third-party posters who can delete their comments at any time. Utilizing a professional archiving service built for public sector needs can provide local government with peace of mind that regulatory compliance is being met and staff needn’t babysit social media every moment.

QUICK TIP: Easily download your city's Facebook page to create a permanent record of all your posts and interactions that is easy to keyword search. Learn more

Explore the links below to read Florida's public records law and learn from the experience of other cities.