With the prevalence of social media in today’s society, many local governments are engaging with citizens through social media platforms such as Facebook, Twitter, Instagram and even Snapchat.
Designed to answer the most commonly asked questions – from getting started to archiving policies to building engagement – we’ve created a toolkit of resources, step-by-step tutorials and real-world examples to help members navigate these new communication outlets and make decisions about what will work best for their city.
Click the icons below to learn more. If you have specific questions about using social media that are not listed below, please contact Erica Schrag for further assistance.